Bristol Airport Special Assistance
- Disabled toilets
- Nearby parking
- Children's menus
- Flat and friendly
- Baby changing facilities
- Only assistance Dogs
We have gathered a lot of information from the Hard Days Out community:
1. We fly from Bristol a lot most of it is pretty good they are starting to use the lanyards with sun flower a lot more. However, there’s no quite areas as it gets really busy in there it can get to much for them and only one person can go though with the person who needs help which can make more harder so it depends on each child.
2. They were fantastic for us when we flew in February 2019.
3. We flew with our teenager back in March 2019 and they were great. I agree with the above comment about the quiet areas and only allowing one person through with the kid, which is kind of annoying if you’re travelling as a family. Having said that we were taken to the plane from the gate on our own in a minibus so we could board in peace and quiet without the queues.The driver said he would have been happy to take us all together as there was no one else in the transport it was just one jobsworth inside the airport who worries about the one additional person rule. So Bristol is certainly a step up from average. The lanyard system works well but it would be great if they our kids into a quiet lounge. In Bristol in the summer there is a gorgeous outdoor area as well which would work well.
4. I have emailed OCS only yesterday asking how to get a private room for security which you are allowed to request. As much as Bristol airport are trying to be aware the security lanes even fast track are horrendous. Travelled 3 times last year awful every time always so busy , rushing you etc then other members of public trying to rush through. Sorry thought I’d be honest .
5. I have 2 ASD boys one is PDA and both find it overwhelming. The rest after security is okay as they have a quiet waiting area. I have tried saying to Bristol airport why don’t you have a separate lane for disabilities 🤔
6.We flew Friday, used the lanyard system and fast track lane for security. Worked perfectly little boy did have to have a pat down as he beeped through the scanned but I was stood with him the whole time and it was very quick. Longest wait was checking our bags in but we were offered assistance and had said no, hadn’t seen the queue. When we landed at destination airport immigration we queued in the special assistance lane which was about 3 family’s deep compared to the rest of the plane. Having flown Gatwick and now Bristol both using the lanyard system, Bristol was a much better experience for us